Refund And Return Policy

At Saleh Enterprise Store, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, we offer a 7-day refund and return policy. Please review the following guidelines:

1. Eligibility

To be eligible for a refund or return, your item must be unused, in its original packaging, and in the same condition as when you received it. Items that are damaged, missing parts, or not in their original condition may not be eligible for a refund or return.

2. Refund Process

If you wish to return an item for a refund, please contact us within 7 days of receiving your order. We will provide you with instructions on how to return the item. Once we receive the returned item and verify its condition, we will process your refund within 7 business days.

3. Return Shipping

You are responsible for paying the return shipping costs. We recommend using a trackable shipping service to ensure that your return is delivered to us safely. Shipping costs are non-refundable, unless the return is due to an error on our part.

4. Exchange Policy

If you would like to exchange an item for a different size or color, please contact us within 7 days of receiving your order. We will do our best to accommodate your request, subject to availability.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the situation.

6. Exceptions

Certain items, such as personalized or custom-made products, may not be eligible for refunds or returns unless they are damaged or defective.

Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact us or email us at contact@salehenterprisesstore.com.